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2,000+ Solar Installs Completed in the North East.

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About Sustainable Energy Engineering Limited.

A family-run business leading the way in renewable energy since 2006.


Sustainable Energy Engineering Ltd is a family-run company set up in the summer of 2006 by husband-and-wife team Stephen and Haley Fairless. The renewable industry was still in its infancy. It was a complex field to join, with few suppliers, no government backing and very little public awareness of the possibilities for renewable energy systems that could work in the UK climate. Potential clients constantly asked Stephen two questions..."Does it work in the UK?" and "Do you have it on your own house?". Thankfully, nearly two decades later, with solar panels fitted to roofs all over the UK, everyone knows that solar works in the UK!

With hard work and determination, we have grown our client base and are now well established in the region, moving first to an office on the North East Business Innovation Centre in Sunderland in 2009 then again in January 2011 to larger premises at Glover Business Park, Washington. In 2022, we could purchase our current, larger business premises. These are located on the busy Armstrong Business Park in Washington (fittingly named after Lord William George Armstrong, born locally at Shieldfield, Newcastle and who went on to become an environmentalist 150 years in advance of his time, advocating water and solar power as substitutes for fossil fuels. He built Cragside in Northumberland, the first house in the world to be lit by hydroelectricity).


Meet the Team

Powering progress: Stephen and Hayley's journey in advancing renewable energy and sustainable development.

Stephen started life as a contracting electrician, and with the need to find more stable work for a growing family, he went on to study higher electrical and electronic engineering, gaining an ONC at Sunderland and an HND at South Tyneside College. He then went on to complete an Electronic & Renewable Energy Degree with the Open University, and it was here that he realised that renewable energy systems would work in the UK and decided to set up the business. After completing his degree, he completed courses in Solar Electric, Solar Thermal, Unvented systems, Water Regs, Energy efficiency and many manufacturers' courses. He now pushes this mindset for continued learning with his workforce. All of our engineers are trade qualified and follow the JTL Apprenticeship scheme, and then support this with specialised training in Solar PV, Solar Thermal, H&S and Working at Height.

Haley has a background in office management and customer service and re-trained as a Domestic Energy Assessor in 2007 and a Green Deal Advisor in 2012. Hayley now manages a team of surveyors for a large national housing company, although she is still involved in major decisions as a company director.



Our expanding solar team: Achieving new milestones with expertise and dedication.

Stephen and Hayley were joined by their son Adam in 2014. After attending college, he preferred working in a more practical field. Adam has gained masses of experience and qualifications in Electrical, Solar PV and Solar Thermal and is now a central part of the company's technical team as Installation Manager. He also manages most of the G99 applications the company submits for larger installations.

In 2019, their youngest son, Ben, joined the company after leaving school. He started part-time whilst also attending Sunderland College on an Electrical Foundation Course. Having decided that whilst wanting to be proficient at the electrical side of the Solar business, he prefers being at the cutting edge of the Solar business, installing the panels themselves.

Ben was joined in the same year by their oldest son Luke, who had been studying Business Management at Leeds University. Luke first gained six months of experience installing panels to understand the product, and now, as Office Manager, he looks after the office and business administration, as well as fielding technical enquiries from both current and future customers.

Ben is assisted by experienced and proficient Karen Hills, who joined the team in 2022. Karen had over 30 years of experience in business administration, working for Volvo for over 24 years, and was able to bring her skills and knowledge to our business. This is very well received as she sets a professional tone in the office.

Finally, Reece joined the company in 2022. After attending 6th form college and working part-time in his local working men's club and then full-time on the line at a factory producing medical instruments, as he wanted to make his way in the workplace, Reece was eventually persuaded to join the family business. He now wishes he'd joined when he was younger and is progressing greatly.

Both Ben and Reece started their training on site, as well as following the JTL Electrical apprenticeship route, which they will add to with Solar industry-specific qualifications.

Like any company or industry, certain staff members come and go, and we have been assisted by a number of both office and field staff over the years, to whom we are very grateful. To our benefit, we were able to poach Josh Nelson from another electrical company in 2022. Josh continues to go from strength to strength in learning the intricacies of Solar Electrical and battery systems and installing panels.

Michael Richardson, was a rolling stone that returned to us after working for us for a spell in 2011. After changing career direction and working for over ten years in a local car plant, he decided he preferred the freedom of working back in the Solar industry and is now embedded in the company as a team leader, where he continues to set high standards of workmanship.

These are all assisted by newer team members as we continue to grow, and we hope they can bed in as permanent company employees.

Our business ethos.

Over the years, our customers have come to associate Sustainable Energy Engineering as a reputable and trusted installer. We still hold the same values of believing in and building a sustainable environment for future generations. We deliver this with good quality, value-for-money systems at a fair price. We try never to be the cheapest, as this is a business, and we have to make a fair profit, but we are certainly not the most expensive provider, but we always strive to be the best.

We have rescued many a customer who was about to sign for a 'solar project' with a larger national company at a much higher price, for them to thankfully sign for the same system at a much fairer price with ourselves.

We often turn work down that is too far away and only operate in the North East of England, as unlike many national companies, we believe in providing an after-sales service for our clients. In an industry that has unfortunately been plagued with mis-selling charlatans and companies that pop up overnight and are only interested in profiteering and disappearing with the profits after a few years, we do not oversell the benefits of solar or lie to our customers. Thankfully, solar energy systems have few problems, but should they arise, we can always be contacted and resolve any problems.

A Solar Electric system installed at a fair price will be a good investment for anyone. It will lower energy bills and reduce your carbon footprint so that you can do your bit for the environment, as well as earn money for any exported energy on the Government's Smart Export Guarantee Scheme. Our systems can also provide energy independence in the event of a power cut should you choose one of our energy storage systems with this option. They also work hand in hand with favourable overnight tariffs, such as Octopus Flux.

We have never traded under another name or dissolved the company to rebrand with a slightly different name. We are very proud of our customer service, which can be seen in our Google, Which and Yell reviews.

We pride ourselves on being a great, local company that carries out good work at a fair price, and we are here for the long haul, so should you have any problems, we will be here to help you.

If you are after a system or just at the start of your journey to lower energy costs, please give us a call or send an email.

Cut Your Energy Bills - Start Today.

2,000+ Solar Installs Completed in the North East.

CALL 0191 340 7001


View our solar case studies.

We've helped homeowners across the North East cut energy bills and reduce carbon emissions with bespoke domestic solar systems, from family homes to larger residential properties. Alongside this, we've delivered projects for schools like Cragside and Dame Dorothy, community hubs such as Kibblesworth Millennium Centre and Alnwick Community Centre, local cafes, churches, and even national brands like Burger King. With major installs for organisations including Darlington College, Phillips Pet Supplies, and Collingwood Healthcare Services, our portfolio shows proven expertise across both domestic and commercial solar - providing tailored installations that deliver long-term savings and sustainability.

Ready to switch to solar? Request a quote.

To design and size your solar and/or battery system correctly, we need to know your annual kWh usage. This allows us to create a system that accurately matches your energy needs - reducing the electricity you buy from the grid, lowering your carbon footprint, and protecting you from rising energy costs so you save as much money as possible.

Rated best in North England by the Independent.


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"Sustainable Energy Engineering is based in North England and offers a comprehensive solar panel installation service. The family-run business has more than 20 years of experience and is TrustMark registered, which means homeowners who are taking advantage of the UK's solar incentives can use Sustainable Energy Engineering as their certified installed."


Meet the Team


Your local trusted solar panel installer.

With hundreds of five-star reviews since 2006, Sustainable Energy Engineering has built a reputation for quality, honesty, and reliability. Unlike many short-lived installers, we're here for the long haul - ready to support you long after installation. That's why so many customers choose us after their original installer disappears. Choose us for peace of mind, fair pricing, and expert solar solutions that last.